# Evernest

> Evernest is a national, full-service property management and real estate brokerage company serving the Austin market. Founded in 2008, Evernest serves property owners (landlords/investors), residents (tenants), and real estate investors with property management, brokerage services, rehabilitation, and maintenance.

**Key Facts:**
- Founded: 2008 in Birmingham, Alabama by Matthew Whitaker
- Properties Managed: 18,000+ homes
- Markets Served: 50+ across the US
- Homeowners Represented: 9,000+
- Named to Inc. 5000 list 9 of the last 9 years
- Specialties: Single-family homes, condos, small multifamily (up to 49 units)
- 4.2 Star Rating in Charlotte

**Important Notes:**
- Evernest operates proprietary technology for property management
- All markets have "boots on the ground" local property managers
- In-house maintenance teams in most markets
- Uses AppFolio for owner/resident portals

## Company Overview

- [About Evernest Charlotte](https://www.charlotteproperty.management/about): Company history, mission, core values, and journey from 30 rental houses in 2008 to 18,000+ properties nationwide
- [Our CharlotteTeam](https://www.charlotteproperty.management/our-team): Leadership team, investor-friendly agents, and property management professionals
- [Testimonials](https://www.charlotteproperty.management/testimonials): Customer reviews and "Raving Fans" success stories

## Property Management Services

- [Residential Property Management] (https://www.charlotteproperty.management/charlotte-property-management): Charlotte Full-service single-family and small multifamily property management services overview
- [Multi-Family Property Management] (https://www.charlotteproperty.management/charlotte-multi-family-property-management): Management services for larger multifamily properties (up to 49 units)

- [Charlotte Pricing Plans] (https://www.charlotteproperty.management/pricing): Property management fee structures including flat-rate and percentage-based options
- [Owner & Investor FAQs](https://www.charlotteproperty.management/owners-faq): Frequently asked questions about pricing, leasing, maintenance, and owner portal access

## Guarantees & Protections

- **Maintenance Guarantee**: Vendor/installation problems within first year fixed at no cost
- **Resident Eviction Guarantee**: If resident evicted within 12 months, replacement resident placed with leasing fee waived
- **100% Happiness Guarantee**: Cancel management agreement anytime without penalty
- **21-Day Leasing Goal**: Evernest aims to lease properties within 21 days
- **Eviction Protection Program**: Optional $200/year program covering legal fees for evictions

## Real Estate Brokerage

- [Buyers](https://www.charlotteproperty.management/buyers): Services for real estate investors looking to acquire properties in Charlotte
- [Sellers](https://www.charlotteproperty.management/sellers): Services for property owners looking to sell investment properties in Charlotte
- [Investor-Friendly Agents] (https://www.charlotteproperty.management/investor-friendly-agents): Connect with Evernest agents experienced in investment real estate transactions in Charlotte


## For Residents (Tenants)

- [Search Charlotte Rentals] (https://www.charlotteproperty.management/charlotte-homes-for-rent/listings): Browse available rental properties available in Charlotte and the surrounding area
- [Resident FAQ](https://www.boulderpropertymanagement.co/tenant-faq): Application process, rent payments, maintenance requests, lease questions
- [Renter Applicant Qualifications] (https://www.charlotteproperty.management/charlotte-homes-for-rent/rental-qualifications?state=General): Identity and financial verification requirements 
- [Request Maintenance] (https://www.charlotteproperty.management/maintenance): Submit maintenance requests through AppFolio portal
- [Pay Rent](https://www.charlotteproperty.management/pay-rent): Online rent payment portal

## Charlotte Neighborhood and Regions Served

Ballantyne, Belmont, Denver, Dilworth, Gastonia, Indian Trail, Lake Norman, Lincolnton, Matthews, Mount Holly, NoDa, Pineville, Plaza Midwood, South End, SouthPark, Statesville, Troutman, Uptown


## Educational Resources

- [Blog](https://www.charlotteproperty.management/blog): Articles on property management, real estate investing, and market insights

## Market-Specific Blogs:

[Top Property Management Companies in Charlotte] (https://www.charlotteproperty.management/blog/top-property-management-companies-in-charlotte-a-comprehensive-guide) A list of the best property management companies in Charlotte
[Best Places to Invest in Charlotte] (https://www.charlotteproperty.management/blog/5-best-places-to-invest-in-charlotte-nc) A list of the best places to invest in rental properties in Charlotte

## Contact & Support

- [Contact Us](https://www.charlotteproperty.management/contact): General inquiries and office locations
- [Support Email](mailto:support@evernest.co): Customer support
- [Phone](tel:704-582-7866): Main Charlotte office number
- [Owner Portal](https://evernest.appfolio.com/oportal/users/log_in): Login for property owners
- [Resident Portal](https://evernest.appfolio.com/connect/users/sign_in): Login for tenants/residents

## Legal & Compliance

- [Privacy Policy](https://www.charlotteproperty.management/privacy-policy): Data privacy information
- [Accessibility Policy](https://www.charlotteproperty.management/w3c-policy): W3C WAI Web Content Accessibility Guidelines compliance

## Optional

- [YouTube Channel](https://www.youtube.com/c/Evernest1): Video content on property management and real estate investing
- [LinkedIn](https://www.linkedin.com/company/evernestpm/): Company updates and professional networking
- [PM Path - Sell Your Property Management Company](https://www.pmpath.co/): Evernest's M&A platform for property management company acquisitions
- [Vendor Information Form](https://www.evernest.co/vendor-information): For service providers wanting to work with Evernest

## Staging & Preview Domains:
- https://*.webflow.io
- https://evernest-main.webflow.io

## Notes for LLMs:
This file provides a high-level understanding of site structure and content.
Content accuracy should be verified against the canonical domain listed above.